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Transforming business operations with in-field support

Transformative field services for seamless business operations

and optimized performance

Introduction

The Altron FinTech Field Services team is able to provide cost-effective in-field support to any business, regardless of the business type. We can provide our clientele with installation, maintenance, and training whether they are based in South Africa or certain parts of the African continent. Our various regional offices throughout South Africa allows us to offer the best possible service to our customers. The Altron FinTech Field Services team will provide high-quality service and secure warehousing for inventory. 

Key Features

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On-site technical support
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Immediate, hands-on assistance to resolve issues and minimise downtime. 

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Proactive maintenance and upgrades
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Regular check-ups and updates to keep your technology running efficiently and securely.

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Installation and configuration
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Expert setup and configuration of FinTech hardware and software, tailored to your business needs. 

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Key benefits

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Reliable support for peace of mind
Altron FinTech’s Field Services provide constant support, giving you confidence that your operations are always covered by our expert team.
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Minimized disruptions with proactive maintenance
Our proactive approach helps identify and resolve potential issues before they affect your operations, ensuring smooth and uninterrupted service.
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Expert on-site technicians
Skilled technicians are dedicated to providing prompt, on-site solutions, reducing downtime and keeping your business running efficiently.
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Focus on business growth
With Altron FinTech handling your infrastructure needs, you can dedicate more time and resources to growing your business.
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Enhanced operational efficiency
Our services are designed to improve efficiency, making your operations more streamlined and effective.
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Seamless customer experiences
By ensuring reliable infrastructure and minimal downtime, Altron FinTech’s Field Services help deliver consistent, seamless experiences to your customers.

Our Compliance Partners

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Customer Success Stories

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Star Finance

Star Finance, a microfinance company with nearly 30 years in the industry, has been partnering with Altron FinTech for over a decade. Their decision to move to DebiCheck transformed their operations, allowing them to shift toward a fully virtual model. This transition has enabled them to expand beyond the Western Cape and embrace cashless operations, fuelling their growth. Altron FinTech’s services have been key in this transformation, providing secure, efficient payment solutions.

“innovative, they are ahead of technology compared to the rest of the players in the industry.”

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CFin

CFin, a microfinance company specializing in microloans, has been a long-standing partner of Altron FinTech since 2001. Over the years, Altron FinTech has supported CFin's operations with reliable payment solutions.

CFin utilizes NuPay, which provides secure, flexible payment processing and debit order solutions, allowing the business to manage cash flow efficiently. This system also enables the owner, to work remotely, offering crucial flexibility in the fast-paced microfinance industry.

“They are efficient with any problems I have.”

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Oh My WiFi

Oh My WiFi is a telecommunications company specializing in mobility and interconnection services, In 2023, OhMyWifi partnered with Altron FinTech to implement the DebiCheck solution, which provided a reliable system for managing multiple debit orders and preventing payment reversals. This solution allowed Oh My WiFi to stabilize cash flow and cater to seasonal fluctuations, improving overall payment flexibility and operational efficiency. The personalized onboarding process and ongoing support from Altron FinTech further strengthened the business’s ability to grow and attract clients in rural areas.

“They are the greatest!”

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National Debt Help

National Debt Help, a debt counselling company, has transformed its operations with Altron FinTech's NuPay platform. By transitioning to DebiCheck, National Debt Help streamlined its workflow, allowing real-time transaction processing and improving overall efficiency. The platform's user-friendly design simplified daily operations, while features like Strike Date Analysis (SDA) enhanced transparency and client management.

"NuPay is user-friendly and simple to understand. Since I’ve joined, I’ve been able to work independently, and everything is in my own hands."

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Sessol

Sessol, a direct marketing company, has been a long-term partner with Altron FinTech for over five years, transforming its operations with the integration of NuPay’s DebiCheck platform. With the adoption of DebiCheck, they seamlessly transitioned to electronic payments, now accounting for 80% of their operations. This shift has enhanced their payment processes and given them a competitive edge. Sessol continues to rely on Altron FinTech’s solutions for business growth, benefiting from their responsive customer support and commitment to innovation.

"Thank you for the service and giving us access to financial services. We value long-term partnerships and appreciate the support we’ve received."

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Payday Buddy

Established in 2022, Payday Buddy is a microfinance business dedicated to offering small, accessible loans to its community. With a National Credit Regulator (NCR) certificate, the company ensures responsible lending practices. By utilizing Altron FinTech’s DebiCheck solution, Payday Buddy has streamlined its loan repayment process, enabling automated and secure payment collections. This integration has improved cash flow management and allowed the business to scale efficiently, providing even greater financial support to those in need.

"The system they have is brilliant at the moment,"

From transaction processing, digital payments & tokens to terminal devices, we are everywhere.
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